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Supportive vs. critical feedback
Owning a business is all-consuming. Even when you’re not “on the job,” you’re worrying about all the issues that came up today and the fires
The dos and don’ts of sharing bad news
You have to close a store, you have to downsize, it’s time for a major restructuring. And this is going to be something which shakes the confidence of your employees. So you spend some sleepless nights